I help e-commerce businesses run smoother stores and deliver excellent customer experiences, combining 10+ years of customer support experience with hands-on Shopify product, catalog, and SEO work.
On the Shopify side, I work on:
Product listing creation, optimization, and bulk catalog updates
SEO-focused product descriptions and metadata
Pricing, inventory, and variant management
Order processing, fulfillment coordination, and dropshipping operations support
On the support side, I bring a strong service background from high-volume, global operations, including:
Customer support via chat,
Order tracking, refunds, and issue resolution
Technical troubleshooting and clear, patient communication with customers
What sets me apart is the combination: I'm not just a support agent, and I'm not just a product lister, I understand both sides of running a store, so I can jump into whichever piece a business needs, from keeping the catalog clean to keeping customers happy.
What I can help with:
Shopify product listing, catalog management, and bulk updates
SEO-optimized product descriptions
Pricing, inventory, and variant updates
Order processing and fulfillment support
Customer service via chat,
Store organization and day-to-day operational support
I'm detail-oriented, responsive, and easy to work with, happy to start with a smaller task so you can see the quality of my work firsthand.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
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