Property Manager /  STR VA / Real Estate General VA

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 28th, 2024 (yesterday)

Member Since

November 27th, 2022

Profile Description

Worked as an STR Virtual assistant / Property Manager in a short-term rental in Salt Lake City-based listing in Utah where I communicate with guests through our online software platforms, answering questions from current, incoming, and prospective guests and assisting them in their booking requests.

A little bit of background of myself with my previous work:

I started working in the BPO industry from 2007 – 2020 as a Customer Service Representative / Technical Support Associate.
Most of my experience was in technical support and I have worked in one of the biggest telecommunication companies in Australia. Started from technical support tier 1 where we resolved customers' issues on the internet connection and then was promoted to tier 2 technical support where we received tickets from tier 1 that were not resolved over the phone. Then I moved into the tier 3 level technical support where we received tickets from tier 2 which it was not resolved, we will dispatch a field technician to rectify the issue.

I have also experience as a Video Conference Specialist with the same company where we received online Video Conferencing meeting requests from customers and manually input them into the system and monitored the customer’s video conferencing meetings to make sure no issues would occur during the meeting.

Then I shifted my career as one of the Case Managers at Airbnb for more than a year where our functions are:
 Assists customers with their queries.
We are assisting Guests or Hosts with their queries about Airbnb and providing them with a walkthrough of the system.
Mediate between host and guest if there are disputes, misunderstandings, and conflicts to come up with an agreement or a resolution to resolve the case.
Making sure that the resolution provided is beneficial and fair to both guest and host.
Ensures that customers get 100% quality customer service and leaves a very good impression on the company.

And fromUpgrade to see actual infoI entered the world of Real Estate firm working as an Inside Sales Agent (Appointment Setter) where we call prospects or possible leads who are looking for properties to buy or sell their property, set a meeting with our realtor either phone call, virtual meeting (zoom call) or face to face appointment.
I am Highly Responsible, Reliable, Honest and Trustworthy, Goal-Oriented, and Willing to Learn. Willing to be trained and can work under pressure. Friendly and Flexible.

Please see my employment history on my profile for detailed information on what I do in my previous jobs. Hoping to work with you. Have a great day!

My Work Experiences:

Property Manager, Short-term rental virtual assistant, Real estate cold caller and appointment setter, Customer Service, Technical Support, Real estate admin assistant, Data Entry / Database Management, Calendar management, Email / Chat Support, Basic Graphic Design using Canva, Email Marketing and Management, and Airbnb Case Manager.

Tools Expertise:

Slack, Asana, Gmail, Hospitable, Hostaway, Guesty, OwneRez, GetProperly, Turno, ClickUp, LastPass, Skype, Ring Central, Operto, Vivint, SmartRent, CINC, BoomTown, Google Sheets, Google Docs, Google suites