Thea

Virtual Assistant

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.28/hour ($1,600.00/month)

Bachelors degree

Last Active

July 4th, 2026 (5 days ago)

Member Since

November 7th, 2022

Profile Description

Strong focus on short-term rental and property management, including platforms like Airbnb and VRBO. I bring a mix of hands-on experience, organization, and adaptability to fast-paced environments.

With a background in customer service and call center support, I’m comfortable working with US-based clients and handling both phone and written communication. I’m especially skilled at de-escalating concerns, resolving issues efficiently, and creating a smooth, positive experience for guests and clients alike.

I’m highly organized, detail-oriented, and able to manage multiple tasks without losing ---------- ntum. I adapt quickly to new systems and changes, and I’m always ready to step in where needed to support the team and keep things running smoothly.

Top Skills

Professional Services » Management Services » Property Management

Experience: 2 - 5 years

I specialize in short-term rental property management, with hands-on experience managing Airbnb listings from setup to daily operations. I have a strong understanding of pricing strategy, including running market and price comp analyses to stay competitive. I handle guest communication end-to-end—ensuring timely responses, smooth check-ins, and quick resolution of any concerns to maintain a great guest experience. On the operations side, I coordinate maintenance and cleaning schedules efficiently, keeping everything organized and running on time. I take a proactive, detail-oriented approach to managing properties, always looking for ways to optimize performance, improve guest satisfaction, and support the overall success of each listing.

Customer Support

Experience: 5 - 10 years

I have strong English communication skills and am confident in handling customer interactions across phone, chat, and email. I’m comfortable working with a wide range of customers and concerns, and I focus on resolving issues clearly, efficiently, and with a calm, professional approach. I aim to create positive experiences while making sure every concern is addressed properly.