Joana

Chat Support Sales Associate

85 ID PROOF
Verified
contact
mark as hired

Overview

Looking for any work (4 hours/day)

at $4.15/hour ($400.00/month)

Associates degree

Last Active

July 7th, 2026 (14 days ago)

Member Since

October 24th, 2022

Profile Description

Results-driven professional with over 10 years of experience in customer service, technical support, chat sales, leadership, and virtual assistance across BPO and remote work environments. Skilled in delivering exceptional customer experiences, driving sales performance, managing administrative operations, and leading teams to achieve business goals.

Experienced in handling customer engagement for global brands such as Samsung Australia and Samsung Philippines through chat support, combining strong communication skills with product knowledge and problem-solving abilities. Proven background in leadership roles including Training Manager, Supervisor, and Quality Analyst, with expertise in coaching, team development, quality improvement, and operational support.

Passionate about continuous growth, building positive client relationships, and contributing to a productive and customer-focused work environment. Proficient in Microsoft Office, Google Workspace, Asana, Slack, and various CRM and support tools.

Top Skills

Experience: 2 - 5 years

Experience: 10+ years

Experience: 2 - 5 years

Other Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Basic Information

Age
36
Gender
Female
Website
Sign Up with Pro Account to View
Address
City of Tayabas, Quezon
Tests Taken
English
C1(Advanced)
Government ID
Sign Up with Pro Account to View

“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

SEE MORE REAL RESULTS

“I started getting some peace of mind and some traction!”

- Aaron Hall

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »