Maria

Lead AR/Collections Specialist | Lease & Rental Management | Negotiation Expert |

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Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

October 24th, 2022

Profile Description

Extensive Experience: Over 15 years of dedicated expertise in financial operations, debt recovery, and customer support.

Collections Expertise: Specialized in end-to-end collections for lease and rental accounts, leveraging advanced skip tracing, strategic negotiation, and CRM management to optimize recovery and data integrity.

Proven Leadership: Former Team Lead with a track record of successfully managing teams, mentoring staff, and resolving high-level escalations.

Regulatory Compliance: Deep understanding of and strict adherence to industry standards, including FDCPA and HIPAA regulations.

Technical Proficiency: Basic Excel reporting and managing multi-channel support environments, including chat support.

Unique Value Proposition: Combines rigorous financial/technical expertise with a compassionate, solution-oriented approach rooted in a background in nursing.

Top Skills

Customer Support

Experience: 10+ years

Customer Support » Insurance » Medical Insurance

Experience: 10+ years

Office and Administration » Debt Collection

Experience: 10+ years

Other Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Chat Support

Experience: 5 - 10 years

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address: QUEZON CITY, NCR

Tests Taken: IQ
Score: 128: DISC
Dominance: 15
Influence: 11
Steadiness: 39
Compliance: 35: English
C2(Advanced/Mastery)