Rainer

Customer Service, Sales, online assistant and many more

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Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

July 12th, 2026 (8 days ago)

Member Since

October 22nd, 2022

Profile Description

Dedicated and results-driven customer service professional with nearly 5 years of experience in providing exceptional support to customers via phone and chat. Proven track record in sales, retention, upselling, and ensuring high customer satisfaction.
*Experience:*
- *Customer Service Representative*
- Phone Support: 2+ years
- Handled inbound and outbound calls, resolving customer inquiries and concerns in a timely and professional manner.
- Demonstrated strong communication and problem-solving skills to address complex customer issues.
- Chat Support/Sales: 2+ years
- Provided live chat support to customers, responding to queries and resolving issues efficiently.
- Utilized strong sales skills to upsell and cross-sell products, increasing revenue and customer satisfaction.
- Focused on customer retention, ensuring customers remained satisfied and loyal to the brand.
*Key Skills:*
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution skills
- Proven sales and upselling skills
- Ability to work in a fast-paced, dynamic environment
- Proficient in customer relationship management (CRM) and live chat platform
*Achievements:*
- Consistently met or exceeded sales targets and customer satisfaction metrics
- Received positive feedback from customers and supervisors on communication skills and issue resolution
- Developed strong relationships with customers, resulting in increased loyalty and retention.

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

I have experienced with Online Chat Support for 2 years and 1 month. I assist customers within the US and overseas, giving them resolutuon about their Issue and providing them the best customer experience.

Customer Support » Technical Support

Customer Support » Phone Support

Experience: 2 - 5 years

I'm an experienced on the phone customer service agent for more than 2 years 7 months. Assisting customers Within US and Overseas with Telco Accounts such as, Verizon, T-mo and AT&T. Pressure and irate customers are hard to handle, but not for me. I work with all my efforts to resolve the customers issue and providing them the best customer experienced.

Other Skills

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

I have several years of experience in outbound sales, cold calling, and appointment setting for international clients. In my previous roles, I consistently handled high call volumes—120+ dials per day—while booking qualified meetings and closing deals. I am skilled at delivering persuasive pitches, overcoming objections, and building rapport with decision makers. My background includes working across industries such as real estate, credit repair, and contractor services, where I exceeded quotas by achieving up to 10 sales per month. I also have advanced CRM management skills (Salesforce), ensuring accurate lead tracking, follow-ups, and reporting. My strengths are resilience under rejection, clear English communication, and a performance-driven mindset.

Customer Support » Sales Support

Experience: Less than 6 months

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address: Bacolod City, Negros Occidental

Tests Taken: IQ
Score: 128: DISC
Dominance: 41
Influence: 20
Steadiness: 23
Compliance: 16: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”