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Customer Service Representative

70 ID PROOF
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EXPECTED SALARY
Php 40,000.00/month
( $746 USD )
EDUCATIONAL ATTAINMENT
High school diploma
AVAILABILITY
40 hrs/wk
( $4.31 USD/hr )
EXPERIENCE OVERVIEW
6 years in BPO industry
BASIC INFORMATION
Age:
24
Gender:
Male
Location:
Valenzuela, NCR
Tests Taken:
None
Last Active:
February 6th, 2023 (42 days ago)
Member Since:
October 14th, 2022
SKILL SUMMARY

Almost 6 years as a customer service representative working with international accounts
-Written and spoken English are both fluent.
-Able to multitask.
-Can do well under pressure.
-Putting the client's entire pleasure as the company's top priority.
-Administered the SPRINT sales account.
*Lead generation to conversion, upselling, and placing an order using the client's tools
-Administered T-Mobile General Care
Sales, refunds, billing, technical support, problem-solving, and client presentation of plans are all included.
* I improved my skills and became a SME, managing and training new hire teams.
also answered supervisory calls.
-Administered the Sam's Club Retail Account
*Replace, refund, track orders, and inventory.
*Up-skilled to a representative of the Chat Support team with the same tasks.
-Administered an Airbnb account
*Reservation changes, cancellations, refunds.
*Mediation of parties with travel issues.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Tutoring Teaching
  • Writing
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Facebook Marketing
  • Instagram Marketing
  • Sales Representative
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Youtube Ads

Graphics & Multimedia
SKILL RATING
  • Illustrator
  • Logo Design
  • Photoshop
  • Shirt Design
  • Video Editing

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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