Almost 6 years as a customer service representative working with international accounts
-Written and spoken English are both fluent.
-Able to multitask.
-Can do well under pressure.
-Putting the client's entire pleasure as the company's top priority.
-Administered the SPRINT sales account.
*Lead generation to conversion, upselling, and placing an order using the client's tools
-Administered T-Mobile General Care
Sales, refunds, billing, technical support, problem-solving, and client presentation of plans are all included.
* I improved my skills and became a SME, managing and training new hire teams.
also answered supervisory calls.
-Administered the Sam's Club Retail Account
*Replace, refund, track orders, and inventory.
*Up-skilled to a representative of the Chat Support team with the same tasks.
-Administered an Airbnb account
*Reservation changes, cancellations, refunds.
*Mediation of parties with travel issues.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.