Executive Virtual Assistant | Property Management | Billing & Admin Support | Ap

Billing Assistant / Admin Staff | PASAR Corporation – SEAS Philippines Contractor | March 2024 – September 2024 Onsite | 6-Month Contract • Assisted in the onboarding process for contractors and vendors, ensuring complete and accurate documentation. • Handled data entry and maintained records for project completion and billing, supporting timely and accurate invoicing. • Coordinated with project managers to verify billable hours and project details for proper documentation. • Developed step-by-step procedures that streamlined the billing workflow and improved team efficiency.

Property Management Assistant | The Chicago Property | February 2022 – November 2023 Remote • Handled tenant inquiries, complaints, and maintenance tickets through inbound calls, ensuring prompt and professional resolution. • Updated and maintained tenant records including contact details and payment history in AppFolio. • Assisted in lease document management and coordinated follow-ups for signature completion. • Monitored rent payments and uploaded property documents and records into AppFolio. • Tracked and managed maintenance requests by creating and updating tickets through Streak CRM. • Communicated with tenants via RingCentral for updates, follow-ups, and general coordination.

Equipment Dispatcher / Team Leader | PASAR Corporation – Hesreal Contractor | October 2024 – April 2025 Onsite | 6-Month Contract • Supervised and managed a team of heavy equipment operators and personnel across multiple site areas during assigned shifts. • Conducted regular site inspections to ensure all equipment operators were actively performing assigned tasks and adhering to safety and operational standards. • Coordinated with area owners and site supervisors to assess equipment needs per shift, ensuring proper allocation and deployment of heavy machinery. • Facilitated the transfer of heavy equipment between areas based on operational demand, minimizing downtime and improving site productivity. • Monitored real-time equipment usage and reported status updates to management to support informed decision making. • Served as a point of communication between field teams and management, relaying shift reports and equipment

Appointment Setter | One Health Direct | September 2020 – January 2022 Remote • Scheduled patient appointments for medical equipment consultations, including orthopedic braces and Continuous Glucose Monitoring (CGM) devices. • Conducted high-volume outbound calls to offer medical equipment and coordinate patient scheduling. • Gathered and verified patient information for pre-qualification purposes. • Maintained accurate CRM records of appointments and client interactions. Appointment Setter | Smarlight Solar | December 2019 – June 2020 Remote • Conducted outbound calls to prospective clients to promote solar energy solutions and schedule consultations. • Verified customer information and ensured accurate lead documentation. • Maintained daily call logs and followed up with potential leads to support conversion goals.