Hi, I'm a dedicated and detail-oriented professional with over 8 years of experience. My career has taken me through fast-paced roles across eCommerce, and startup environments, always with a focus on delivering excellent support and building efficient systems behind the scenes.
My Strengths Include:
•Leading and scaling customer support operations
•Handling full-cycle recruitment and team onboarding
•Resolving complex chargeback disputes (PayPal, Amazon, Shopify)
•Providing backend order fulfillment support for dropshipping businesses
•Managing brand reputation through social media moderation and community management
•Creating SOPs and improving team workflows for remote teams
Tools & Platforms I’m Confident With:
Shopify, Zoho, Hubstaff, GHL, Salesforce, Gorgias, Freshdesk, Zendesk, HelpScout, Salesforce, Meta Business Suite, BambooHR, Notion, Recharge, Loop, Slack, Parcel Panel, Rippling, Zoom, MS Teams, and more. I also work efficiently with time tracking tools (Time Doctor), scheduling apps, and project management systems.
What Sets Me Apart:
I’m not just a support agent, I’m a problem-solver who thrives in remote setups, understands customer psychology, and ensures that both clients and tea
-Location: Philippines
-Open to remote full-time, part-time, or freelance roles
Let’s connect, whether you’re building a brand from scratch or scaling your customer success and operations team, I’m here to help.
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 10+ years
Experience: 5 - 10 years
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.