Need a reliable and experienced Virtual Assistant who can provide excellent customer support and help keep your operations running smoothly?
With over 16 years of experience in the BPO industry and remote work experience since 2020, I bring a strong background in customer service, technical support, quality assurance, travel support (GDS-trained), and client onboarding. Most recently, I worked as an Onboarding Specialist, assisting hotel partners through the onboarding process, completing required documentation, answering questions, and providing ongoing support to ensure a smooth and successful setup.
I have supported travel, credit card, and technical accounts and am highly skilled in handling phone,
I can assist with:
• Customer Service and Technical Support
• Client & Partner Onboarding
•
• Data Entry and Documentation
• Audio Transcription and Note-Taking
• Quality Assurance and Process Improvement
• Administrative and Virtual Assistant Tasks
I am dependable, organized, detail-oriented, and proactive, with a strong commitment to delivering high-quality work and providing exceptional support to clients, partners, and customers. I adapt quickly to new systems and processes and take pride in being someone clients can rely on.
Experience: 10+ years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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