Educator, Virtual Assistant, Customer Service

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 6th, 2026 (7 days ago)

Member Since

September 21st, 2022

Profile Description

Customer Support Specialist | General Virtual Assistant | LPT

Hi! I'm Abegail, a dedicated Customer Support Specialist with over two years of experience delivering exceptional customer service in the healthcare industry. I'm passionate about helping customers, solving problems efficiently, and creating positive experiences through clear communication and empathy.

Throughout my career, I consistently met quality and performance goals while supporting members with healthcare inquiries and account concerns. My strong performance also opened opportunities for leadership roles. I was selected through a competitive internal application process to become a Learning Specialist Trainer, where I trained and coached new hires.
Later, I was entrusted to lead a production team as an OIC Team Leader during our account's annual hiring event.

I'm also a Magna Cum Laude graduate and a Licensed Professional Teacher (LPT), which strengthened my communication, organization, and coaching skills.

I'm eager to support businesses as a Customer Support Representative or General Virtual Assistant. I learn quickly, adapt easily to new tools and processes, and am committed to delivering reliable, high-quality work.

Skills:

Customer Support (Phone, Email & Chat)
CRM & Ticket Management
Administrative Support
Microsoft Office & Google Workspace
Communication & Problem Solving
Time Management & Multitasking
Training & Team Leadership

I'm available for full-time remote work and can start immediately. I'm committed to long-term collaboration and always strive to exceed expectations.