Rica
Vendor Ops Coordinator, ECommerce Ops Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $14.60/hour ($2,825.60/month)
Associates degree
Last Active
July 17th, 2026 (7 days ago)
Member Since
September 12th, 2022
Profile Description
I bring over a decade of experience in customer support and quality assurance, where I developed strong skills in retail operations, critical thinking, and root cause analysis. In my recent roles, I’ve specialized in vendor coordination, order management, and e-commerce operations—ensuring accurate order entry, smooth processing, and timely fulfillment across the supply chain.
I focus on optimizing workflows by identifying gaps, streamlining processes, and implementing strategies that improve efficiency. Because I understand the direct impact that vendors, products, and operations have on customer satisfaction, I enjoy working cross-functionally with Operations, Training, and Senior Management to enhance performance and strengthen vendor relationships.
I’m proficient in CRM and order management systems, including Zendesk, Gorgias, Salesforce, and other proprietary platforms, which I leverage to track performance, resolve issues, and support seamless e-commerce operations.
Top Skills
Customer Support » Ecommerce
Experience: 5 - 10 years
E-Commerce » Order processing
Experience: 6 months - 1 year
E-Commerce » Order processing » Order Fulfillment
Experience: Less than 6 months
Other Skills
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Makati, Metro Manila
- Tests Taken
- DISC
- Dominance: 13
- Influence: 38
- Steadiness: 36
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”
Judy Bass
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.