Eduardo

Application Support / SaaS Product Support

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 27th, 2024 (12 days ago)

Member Since

September 5th, 2022

Profile Description

An experienced IT professional with a diverse background in software engineering, quality
assurance, technical support, and customer service. Began with administrative roles, then
expanded into QA engineering at ALSONS/AWS Information Systems, focusing on testing and
collaboration with development teams. Transitioned into application support at Accenture
Philippines and Canon Business Service Centre, honing skills in ticket management,
troubleshooting, and system maintenance. Also excelled in freelance customer support roles,
demonstrating a knack for remote service delivery. Known for a problem-solving mindset, detail
orientation, team collaboration, and handling pressure. Eager to leverage these skills in a dynamic
environment.

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Email Management

Other Skills

Customer Support » Technical Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Software » Software QA Testing

Marketing » Marketing Analytics » Google Analytics

Design » Adobe » Photoshop

Customer Support » Phone Support

Office and Administration » Translation

Web Programming » Javascript

Web Programming » HTML

Software » C#

Software » Databases » MySQL

Basic Information

Age
28
Gender
Male
Website
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Address
Manila, NCR
Tests Taken
None
Uploaded ID
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