Joshua
Customer Service PRO |Ecomm & Sales|Shopify, Gorgias, CRMs
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.70/hour ($909.09/month)
Senior High School Diploma
Last Active
July 7th, 2026 (8 days ago)
Member Since
September 5th, 2022
Profile Description
I’ve spent the last few years working in a big company like Amazon and T-Mobile and supporting eCommerce brands like Throne Sport Coffee, Culture Hustle, 369 LA, and JK Boots. Supporting those brands by helping customers manage their orders, subscriptions, and answering product-related concerns through platforms like Gorgias and Shopify.
In my previous roles, I’ve managed thousands of tickets, built customer service workflows from scratch, and even helped reduce response time by more than 80% by improving automations and communication templates.
I’m really excited about the opportunity to bring that same energy and care to a brand like yours, where I can support customers who truly love the product and the mission behind it.
Tool and software I used.
- Shopify
- Gorgias
- Zendesk
- Loop Returns
- Shiphero
- ViciDialer
- Avaya
- Cisco Finesse
Communication and Management Tool
- Slack
- Zoom
- Microsoft Teams
- Google Meet
- Microsoft word and excel
- Gsuite
- Notion
Top Skills
Customer Support
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Phone Support
Experience: 2 - 5 years
Other Skills
Real Estate » Appointment Setting
Experience: 6 months - 1 year
Customer Support » Technical Support
Experience: 1 - 2 years
Office and Administration » Transcription
Experience: 6 months - 1 year
Office and Administration » Data Entry
Experience: 1 - 2 years
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- IQ
- Score: 124
- DISC
- Dominance: 26%
- Influence: 07%
- Steadiness: 33%
- Compliance: 34%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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