I am an E-Commerce Specialist and Virtual Assistant with a strong foundation in Amazon technical support, storefront optimization, and creator partnerships. I help e-commerce brands and creators scale operations and drive revenue.
Core Expertise:
* E-Commerce Management: I manage diverse digital storefronts, optimizing Shopee product listings (beauty/skincare) for SEO and processing orders. As an apparel brand co-founder, I also handle physical inventory and retail pop-ups. Currently expanding into Shopify development.
* Brand Partnerships: I execute rigorous inbox triage and end-to-end contract negotiations. I recently managed a high-volume creator backend and secured a high-value, landmark inbound brand partnership.
* Digital Content Strategy: I manage content production and mobile-first video editing (CapCut) for YouTube Shorts channels, organically generating millions of total views.
Experience: 6 months - 1 year
I manage diverse e-commerce operations across both the beauty and apparel niches. My digital storefront experience includes optimizing Shopee product listings for skincare and makeup products to drive SEO and process daily orders. Additionally, as the co-founder of an independent apparel brand, I oversee physical inventory, direct Instagram sales, and the successful execution of high-converting retail pop-up events.
Experience: 6 months - 1 year
I have direct corporate experience as an Amazon Technical Support Associate. I specialize in resolving complex customer inquiries, handling real-time troubleshooting via phone, email, and live chat, and meticulously maintaining CRM logs to ensure account security and high customer satisfaction.
Experience: 2 - 5 years
I manage public-facing email accounts experiencing high-volume inbound traffic. I specialize in rigorous daily inbox triage, filtering out spam, conducting deep-dive risk assessments on international leads, and prioritizing highly valuable brand partnership opportunities.
Experience: 2 - 5 years
I manage end-to-end content production for multiple YouTube Shorts channels across the gaming and lifestyle niches. Utilizing mobile-first editing workflows in CapCut, I develop trend-focused, algorithm-friendly strategies that have organically generated millions of total views.
Experience: 2 - 5 years
I develop and execute social media strategies that drive brand awareness and direct sales. I actively manage an apparel brand's Instagram presence to generate online orders, engage with customers, and transition digital followers into live pop-up event buyers.
Experience: 1 - 2 years
I design engaging visual promotional materials to support marketing and digital campaigns. My experience includes creating social media assets and promotional graphics that successfully boosted visibility, engagement, and sales for e-commerce beauty products, an independent clothing brand, and a retail cafe.
I have a strong background in both outbound cold-calling and inbound contract negotiation. I recently directed end-to-end communications for a high-volume creator, successfully vetting a complex international lead and closing a landmark partnership valued at ₱500,000.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
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