Customer Service & Dispatch Specialist | Sales Associate | ISO Representative

Overview

Looking for full-time work (8 hours/day)

at $9.15/hour ($1,760.00/month)

Associates degree

Last Active

June 24th, 2026 (2 days ago)

Member Since

August 20th, 2022

Profile Description

I am a dedicated and detail-oriented professional with over 5 years of experience in customer service, dispatch coordination, and e-commerce support. Skilled in handling high-volume calls, scheduling, and ensuring smooth operations through effective communication and problem-solving.
I specialize in:
Customer Support (phone, email, and chat)
Dispatching & Scheduling (assigning movers, managing calendars, real-time coordination)
Payment Processing & Order Management
Conflict Resolution & Complaint Handling
Upselling & Membership Support
I consistently deliver timely, accurate, and empathetic service that builds customer loyalty and supports business growth. Employers value my ability to adapt quickly, work independently, and maintain professionalism in fast-paced environments.

Core Skills
Customer Service (Phone, Email & Chat Support)
Dispatch Coordination & Scheduling
Virtual Assistance (Admin & Back-Office Support)
Order Processing & Payment Handling
Upselling & Membership Support
Complaint Resolution & Conflict Management
Data Entry & Documentation
E-commerce Support
Tools & Platforms
Zendesk | Monday CRM | Airtable | Square
RingCentral | OpenPhone | Slack | MS Teams | Zoom | Zoom Phone | 8x8 
G-Suite (Docs, Sheets, Calendar, Drive) | Canva | Zapier | TextExpander | AI Chatgpt |

Soft Skills
Time Management & Organization
Attention to Detail
Empathy & Active Listening
Problem-Solving & Critical Thinking
Collaboration & Team Communication
Adaptability & Fast Learner

Available for full-time work (40 hrs/week) | Flexible schedule | Quick learner, resourceful, and committed to long-term roles.