I am a dedicated and detail-oriented professional with over 5 years of experience in customer service, dispatch coordination, and e-commerce support. Skilled in handling high-volume calls, scheduling, and ensuring smooth operations through effective communication and problem-solving.
I specialize in:
Customer Support (phone,
Dispatching & Scheduling (assigning movers, managing calendars, real-time coordination)
Payment Processing & Order Management
Conflict Resolution & Complaint Handling
Upselling & Membership Support
I consistently deliver timely, accurate, and empathetic service that builds customer loyalty and supports business growth. Employers value my ability to adapt quickly, work independently, and maintain professionalism in fast-paced environments.
Core Skills
Customer Service (Phone,
Dispatch Coordination & Scheduling
Virtual Assistance (Admin & Back-Office Support)
Order Processing & Payment Handling
Upselling & Membership Support
Complaint Resolution & Conflict Management
Data Entry & Documentation
E-commerce Support
Tools & Platforms
Zendesk | Monday CRM | Airtable | Square
RingCentral | OpenPhone | Slack | MS Teams | Zoom | Zoom Phone | 8x8
G-Suite (Docs, Sheets, Calendar, Drive) | Canva | Zapier | TextExpander | AI Chatgpt |
Soft Skills
Time Management & Organization
Attention to Detail
Empathy & Active Listening
Problem-Solving & Critical Thinking
Collaboration & Team Communication
Adaptability & Fast Learner
Available for full-time work (40 hrs/week) | Flexible schedule | Quick learner, resourceful, and committed to long-term roles.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.