Annecia

Customer Support | Sales Specialist | Process Optimizer

95 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

January 24th, 2025 (23 days ago)

Member Since

September 21st, 2015

Profile Description


For more than 10 years, I have worked in the customer service sector (sales and support), both on-site and remotely, for organizations including Upgrade to see actual info, Infosys (Cisco), United Health Group, Sixpack Shortcuts, Krossover, CRI Genetics, and Cypher Solutions.  

Before obtaining a remote direct hire position, I provided customer care help on Upwork.

Using e-learning resources and training modules, I have developed procedures and processes.

I was in charge of the sales team's performance and produced frequent workflow and process interpretations to look for ways to make the experiences of support sales agents better.

In order to give the team's new trainers and performers greater flexibility and chances, I have also developed a number of training programs.

It is in my best interest to offer the greatest customer service (sales and support) and to ensure that I keep improving over time to keep up with standards.
My ultimate objective is to make sure I go above and above for my customers, my employer, and myself. Since I firmly think that if my client and employers succeed, I will as well.

Even if the aforementioned is only the tip of the iceberg, this way of thinking about life has helped me in my professional career. 

There will always be opportunity for development and difficulties, but I am prepared to face them all squarely in order to meet my objectives.

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 2 - 5 years

Admin Power user certified. https://academy.gorgias.com/certificate/vemV0ZO0dg

Other Skills

Experience: 5 - 10 years

Experience: Less than 6 months

Experience: 6 months - 1 year

Basic Information

Age
38
Gender
Female
Website
Sign Up with Pro Account to View
Address
Marikina, Metro Manila
Tests Taken
IQ
Score:  105
DISC
Dominance: 40
Influence: 40
Steadiness: 16
Compliance: 5
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

SEE MORE REAL RESULTS

“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”

- Marc Diez

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »