Nicole

Virtual Assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

High school diploma

Last Active

June 29th, 2026 (13 days ago)

Member Since

August 10th, 2022

Profile Description

With three years of experience in the BPO industry, including one year as a Senior Quality Evaluator, I have developed strong expertise in quality monitoring, performance evaluation, and process improvement. In my current role, I assess customer interactions, provide detailed feedback, and collaborate with stakeholders to enhance service quality and compliance. My ability to identify trends, implement coaching strategies, and drive process optimizations has contributed to improved customer satisfaction and operational efficiency. I am committed to maintaining high-quality standards and fostering continuous improvement in service delivery.

Top Skills

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Other Skills

Experience: 6 months - 1 year

Experience: 6 months - 1 year

Basic Information

Age
26
Gender
Male
Website
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Address
Quezon City
Tests Taken
None
Government ID
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