Freda

Customer Service Representative

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Overview

Looking for full-time work (6 hours/day)

at $4.65/hour ($672.00/month)

Bachelors degree

Last Active

July 1st, 2026 (12 days ago)

Member Since

August 3rd, 2022

Profile Description

Hello, I'm a Customer Service Representative specializing in Eco-Blended services, bringing a combined 7+ years of experience in both the Retail and E-Commerce industries. I have a proven track record in customer support across phone, email, and chat, complemented by strong time-management skills.

PROFESSIONAL SUMMARY
As a proactive customer service representative, I am deeply committed to providing outstanding customer experiences, as reflected in my proven track record of enhancing customer satisfaction. I aim to excel in this field through diligent effort, perseverance, and unwavering commitment.

PROFESSIONAL SKILLS                                                                                                              Customer/Phone, Email, or Chat Service
Technical Support
Problem Resolution
Processing Refunds and Replacements
Time-Management                                                                                                                    

CLIENT INDUSTRIES                                                                                                                    E-commerce
Retail
Logistics                                                                                                                                                     
SOFTWARE PROFICIENCIES                                                                                                Freshdesk
Fresh caller
Zendesk
CS Central
Live Chat
Zoom/Slack
MS Office/Google Suite
Canva 
Shopify         
Amazon/Gossby

Basic Information

Age
35
Gender
Female
Website
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Address
Urbiztondo, Pangasinan
Tests Taken
IQ
Score:  109
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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