John

VIRTUAL ASSISTANT | CLIENT SUPPORT & OPERATIONS SPECIALIST

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 24th, 2026 (3 days ago)

Member Since

July 27th, 2022

Profile Description

Results-driven Virtual Assistant and Client Support Specialist with 9+ years of experience supporting clients, managing high-volume requests, and improving operational workflows for global companies. Proven track record of maintaining 90%+ customer satisfaction, meeting strict SLAs, and supporting clients through email, chat, CRM, and ticketing platforms. Highly reliable, detail-oriented, and experienced in remote-first environments.

Top Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: Less than 6 months

Customer Support » Customer Service » Genesys Cloud

Experience: 5 - 10 years

Other Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Office and Administration » Microsoft 365

Experience: 5 - 10 years

Software » Databases » ServiceNow

Experience: 1 - 2 years

Software » Network Administration » Active Directory

Experience: 1 - 2 years

Perform password reset, account unlock, account activation and deactivation via the active directory.

Professional Services » Management Services » Call Center Operations Management

Experience: 5 - 10 years

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Pasay City, Metro Manila

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”