### ADMIN / BUSINESS COORDINATION OFFICER
**FRPTECH INC. | February 2024 – Present**
* Manage daily administrative and business operations to support smooth company workflow.
* Handle recruitment coordination, including job posting, applicant screening, onboarding support, and employee documentation.
* Maintain employee records, contracts, and confidential files while ensuring proper document control.
* Monitor attendance, timekeeping records, and assist with payroll preparation and processing.
* Support employee benefits administration and government-related documentation requirements.
* Coordinate office administration tasks, including supplies management, vendor coordination, and records organization.
* Prepare reports, correspondence, and operational documents for management review.
* Assist in scheduling, coordination, follow-ups, and internal communication.
* Support process improvements to enhance administrative efficiency.
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### SALES, PURCHASING, IMPEX & LOGISTICS STAFF
**IZUVUUM INC. | February 2017 – 2023**
* Supported sales, purchasing, logistics, and administrative operations.
* Managed customer coordination, product inquiries, and maintained positive client relationships.
* Processed purchase orders, local purchases, and procurement requirements.
* Coordinated with suppliers, manufacturers, and vendors regarding quotations, documentation, and deliveries.
* Managed import and export coordination, including shipment monitoring and logistics documentation.
* Prepared and processed PEZA-related documents (8106, 8112, 8105, and 8110).
* Coordinated with suppliers and logistics partners to ensure complete shipment requirements.
* Monitored inbound and outbound shipments and tracked delivery status.
* Assisted in warehouse, inventory monitoring, and supply coordination.
* Maintained accurate records, reports, and operational documents.
Experience: 10+ years
I would rate myself 8/10 in customer email support. I communicate clearly, respond professionally, and handle concerns with patience and accuracy
Experience: 5 - 10 years
I would rate myself 8/10 in Microsoft Excel, with skills in data management, basic formulas, and report preparation.
Experience: 10+ years
I would rate myself 8/10 in customer support. I handle concerns professionally and communicate clearly with customers.
Experience: 10+ years
I would rate myself 9/10 in phone support because I am confident in speaking, patient, and able to resolve concerns efficiently.
Experience: 10+ years
I would rate myself 8/10 in sales support. I can assist customers, explain products clearly, and support the sales process.
Experience: 10+ years
I would rate myself 9/10 in data entry because I have strong attention to detail and can maintain accuracy even with large amounts of data
Experience: 10+ years
I would rate myself 8/10 in email marketing. I can write engaging emails, communicate clearly, and understand basic marketing principles.
Experience: 5 - 10 years
I would rate myself 8/10 in telemarketing because I am confident in speaking, persuasive, and able to engage customers effectively.
Experience: 5 - 10 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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