C-Suite Executive Support|Medical VA|Virtual Assistant |

Overview

Looking for full-time work (8 hours/day)

at $6.61/hour ($1,280.00/month)

Bachelors degree

Last Active

June 4th, 2026 (2 days ago)

Member Since

July 13th, 2022

Profile Description

CAREER OBJECTIVE:
I bring a strong and specialized skill set designed to enhance customer satisfaction and streamline operations. Proficient in managing emails and calendars, conducting research, handling data entry, creating itineraries, and refining workflows. ; Email & Calendar Management, Attention to Detail, Administrative Support, Customer Orientation, Time Management, Communication, AI Tool Integration, Teamwork and Collaboration, Billing and Accounting

WORK EXPERIENCE Detail, Administrative Support, Customer Orientation, Time Management, Communication, AI
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Executive Assistant
January 2023 - April 2026
Remote, Philippines
Executive Assistant | Duckbill
Coordinated schedules, appointments, and travel arrangements to ensure smooth time management. Scheduled and managed medical appointments, including coordinating with healthcare providers and handling follow-ups.Handled all correspondence, including emails and phone calls, on behalf of clients to support both professional and personal lifestyle needs.Provided high-level administrative and personal support to clients to efficiently manage their daily tasks.Managed household or business-related errands as requested.Utilized technology and organizational tools to streamline daily operations and improve efficiency.

Medical Virtual Assistant | Optum
October 2020 - December 2022
Remote, Philippines
Completed claims to payers, resulting in efficient and precise billing processes.Reviewed remittance advice and payer correspondence, escalating identified issues for review and response to expedite claim resolution. Assured patients received their medication accurately and on time through diligenttracking and coordination of home delivery service orders. Managed insurance verification, authorization, and appeals, ensuring seamless and accurate billing processes.

Customer Service Associate |Macy’s Credit
February 2016 - September 2020 BPO Onsite, Philippines
Assisted Macy’s credit card customers with billing concerns and transaction history inquiries, effectively resolving disputes and unauthorized charges.Handled escalated customer issues, maintaining composure and professionalism to ensure swift and satisfactory resolution. Enhanced customer satisfaction by removing late fees and minimum interest charges forcustomers with strong payment histories and credit scores.