Jerome

CUSTOMER SERVICE PROFESSIONAL

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Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Associates degree

Last Active

June 24th, 2026 (yesterday)

Member Since

July 12th, 2022

Profile Description

Highly experienced Customer Service Professional with 10+ years of delivering exceptional support across phone, email, and chat. Recently served as an Admin/Dispatch Specialist for a plumbing company, coordinating service calls, scheduling technicians, and ensuring smooth daily operations.
Skilled in handling inbound/outbound support, managing escalations, and providing clear, empathetic communication. Proficient in CRM tools, documentation, and workflow management. Consistently meets KPIs such as CSAT, FRT, and resolution time. Strong multitasker with excellent attention to detail, committed to creating positive customer experiences and maintaining high service standards.

Basic Information

Age
46
Gender
Male
Website
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Address
Tabogon, Cebu
Tests Taken
IQ
Score:  123
English
C2(Advanced/Mastery)
Government ID
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