Allan

Operations-Driven Virtual Support Specialist | Customer Serv

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Overview

Looking for full-time work (8 hours/day)

at $7.12/hour ($1,376.00/month)

Associates degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

July 11th, 2022

Profile Description

I am a results-driven operations and customer support professional with extensive experience in BPO, sales support, Financial account, technical support and team leadership roles. I specialize in managing customer interactions, optimizing workflows, and supporting revenue-generating processes for fast-paced international businesses.

My background includes supervising teams, coaching agents for performance improvement, and ensuring KPI and SLA targets are consistently met. I also bring strong experience in sales support operations, including lead management, CRM pipeline tracking (HubSpot, Fishbowl, Oracle, salseforce), quoting, and order processing with a strong focus on accuracy and efficiency.

I have worked across financial, sales, techinical and training environments, giving me a strong ability to adapt quickly, handle complex workflows, and support both customers and internal teams effectively. I am confident working independently, solving problems proactively, and maintaining high standards of quality in remote environments.

I am seeking long-term opportunities where I can contribute to operational efficiency, customer satisfaction, and business growth while delivering reliable and high-quality remote support.