Danica

General Virtual Assistant | Operation and Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

June 24th, 2026 (today)

Member Since

July 10th, 2022

Profile Description

I am a dedicated and proactive Customer Support Specialist with over 5 years of experience in remote operations. With a strong background in managing high-volume customer interactions across email, chat, and phone, I excel at handling multi-channel support, order processing, and administrative tasks. My experience spans working with international operations, including 3 years supporting a US-based food brand and a major logistics platform, where I consistently maintained high service standards, optimized workflows, and resolved complex issues. I thrive in fast-paced environments, leverage a growth-oriented mindset to solve problems, and am fully committed to delivering exceptional client satisfaction.  

Top Skills:

 Communication: Multi-channel Support (Email, Chat, Phone), Inbound & Outbound Handling  

 Operations: Order Processing, Merchant Portal Management, Calendar & Email Management  

 Tools: Google Workspace (Sheets, Docs, Drive) , Asana, Slack, Zoom, Square, Virtual Phone (Quo)

 Soft Skills: Conflict Resolution, Time Management, Problem Solving, Customer Satisfaction

Top Skills

Customer Support

Office and Administration » Data Entry

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Customer Support » Email Support

Customer Support » Social Media Moderation

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
34
Gender
Female
Website
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Address
Mauban, Quezon
Tests Taken
IQ
Score:  104
DISC
Dominance: 33
Influence: 28
Steadiness: 25
Compliance: 14
English
C2(Advanced/Mastery)
Government ID
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