Customer Service Specialist/Payment Specialist

Overview

Looking for part-time work (4 hours/day)

at $8.26/hour ($800.00/month)

Bachelors degree

Last Active

July 7th, 2026 (15 days ago)

Member Since

July 8th, 2022

Profile Description

Hello! Thank you for visiting my profile.

I am a dedicated and reliable professional with experience in customer support, payment operations, fraud prevention, accounting, and internal audit. I am looking for a long-term remote opportunity where I can contribute my skills and continue to grow with your company.

Here are some of the experiences that I've had in my previous jobs:

7+ years of combined experience in Customer Service (Email & Chat Support)Fraud Specialist at Banxa – Reviewed transactions, investigated suspicious activities, conducted KYC verification, and helped prevent fraudulent transactions.

Payment & Customer Experience Specialist at Banxa – Assisted customers via email and chat, resolved payment and order concerns, and processed transactions efficiently.Experience using Sift, Sumsub, Centry, Alterya, Arkham, and Freshdesk for fraud analysis, customer verification, and case management.

1 year & 2 months as an Internal Audit Staff in a retail company, performing audits, reconciliations, and ensuring compliance with company policies.

Previous experience in Accounting, handling financial records, reconciliations, and administrative tasks.

Proficient in Microsoft Office, Google Workspace, email handling, data entry, documentation, and internet research.

I am detail-oriented, organized, and a fast learner who can work independently with minimal supervision. I always strive to provide excellent customer service, maintain accuracy, and meet deadlines.