Jericca
General Virtual Assistant / Executive Virtual Assistant / Customer Support / Techni
Overview
Looking for any work (8 hours/day)
at $4.96/hour ($960.00/month)
Associates degree
Last Active
July 3rd, 2026 (11 days ago)
Member Since
July 8th, 2022
Profile Description
Reliable and detail-oriented Virtual Assistant with experience in Technical Support, Customer Service, Website/Hosting Support, and E-commerce Assistance. Experienced in assisting customers with technical concerns, troubleshooting website-related issues, handling customer communication, and providing professional support through chat and
Skilled in managing customer inquiries, basic troubleshooting, documentation, administrative tasks, data entry, and order-related concerns while maintaining excellent customer experience and attention to detail. With exposure to e-commerce and Shopify-related support, I am eager to continue growing in Virtual Assistance and online business operations.
I am highly organized, adaptable, a fast learner, and capable of working independently while meeting deadlines. I value professionalism, clear communication, and providing reliable support to help businesses operate smoothly and improve customer satisfaction.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: Less than 6 months
Provided customer support for technical and account-related concerns through chat and email. Assisted with basic troubleshooting, resolved customer issues, escalated complex concerns when needed, and maintained clear communication to ensure customer satisfaction.
Customer Support » Technical Support
Experience: Less than 6 months
Provided technical assistance for website and account-related concerns through chat and email. Troubleshot basic technical issues, guided customers with solutions, escalated complex concerns when needed, and ensured timely and professional support.
Other Skills
Customer Support » Ecommerce » Amazon
Experience: Less than 6 months
Provided customer and administrative support for e-commerce operations, assisted with order-related concerns, responded to customer inquiries, monitored account issues, and ensured timely, professional support to maintain customer satisfaction.
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
Provided customer and store support for Shopify-related concerns, assisted with order inquiries, product updates, basic store maintenance, and customer communication while ensuring timely and professional support.
Accounting » Bookkeeping
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”
Mike Killen
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.