General Virtual Assistant / Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 5th, 2024 (45 days ago)

Member Since

June 26th, 2022

Profile Description

Hello! I'm Upgrade to see actual info Upgrade to see actual info, an experienced customer service representative and virtual assistant. With 7 years of combined expertise in Customer Service, Technical Support and Virtual Assistant, I excel in various areas, including administrative tasks, email management, chats, and inbound/outbound calls. My focus is always on delivering exceptional customer service and ensuring satisfaction. 

Here's why I'm a valuable asset to your team:

Customer-centric: I prioritize delivering exceptional service and ensuring customer satisfaction.

Technical proficiency: I possess strong troubleshooting skills to efficiently resolve complex issues.- Organizational abilities: I can effectively manage multiple communication channels.

Proactive problem-solver: I thrive in fast-paced environments and collaborate well with teams.

Tools proficiency: I am familiar with and proficient in using a range of administrative tools: 
 - Microsoft Office Suite  
- Zoho  
- Podio  
- Shopify 
- Zendesk Support & Chat
 - Ring Central  
- Slack  
- Canva
- Asana
-Podio
-Help Scout

I am eager to contribute my precision, efficiency, and dedication to your organization's success. Let's connect and explore how my skills align with your needs.