Xero & Quickbooks Certified Bookkeeper

Overview

Looking for full-time work (8 hours/day)

at $9.93/hour ($1,920.00/month)

Bachelors degree

Last Active

July 11th, 2026 (7 days ago)

Member Since

June 23rd, 2022

Profile Description

Application Support Specialist | Excellent Customer Service | Proficient in Accounting, Information Technology, and Video Editing

I am a dependable remote professional who combines technical application support, executive assistance, bookkeeping, and virtual assistant expertise into one results-oriented service. 

I support SaaS and small business teams using HubSpot CRM, Intercom, Zendesk, Xero, Stripe, Google Workspace, Microsoft Excel, and various ticketing platforms to resolve issues quickly, maintain accurate records, and allow executives to focus on strategy.

Whether you need Level 2 or Level 3 application support, precise subscription revenue accounting, daily ticket triage, or polished administrative support across email, calendar management, and client communications, I consistently deliver audit-ready outcomes. I create and maintain clear internal and client-facing documentation, prepare KPI dashboards and reconciliations, and manage high-touch customer escalations. Additionally, I utilize AI tools to enhance workflows while maintaining a human-centered approach.

Choose me when you want a reliable, organized, and tech-savvy partner who understands accounting controls, customer experience service level agreements (SLAs), and remote work best practices. Let’s streamline your operations, reduce response times, and protect your financial interests.

Core Services
- Application support and ticket resolution (Intercom, Zendesk, Atlassian JIRA)
- Executive assistance: calendar management, email triage, meeting preparation, travel coordination
- Bookkeeping: subscription revenue recognition, monthly reconciliations, financial statements, Xero workflows
- Virtual assistant tasks: administrative workflows, CRM updates, client communications, data entry
- Documentation & SOPs: internal and client-facing guides, runbooks, onboarding documents
- Data analysis & dashboards: KPI creation, reconciliations, management reports
- High-touch escalations: Level 3 support triage and client advocacy
- Content support: YouTube Studio, OBS setup, basic video edits (CapCut), thumbnail assets (Canva, Procreate)

Why Hire Me?
- Cross-disciplinary skill set: accounting + application support + executive administration
- Strong expertise in HubSpot, Xero, WordPress, ClickUp, SQL, HTML, CSS, Intercom, Excel, Google Workspace, and Stripe- Remote-first, reliable, SLA-aware, and detail-oriented
- Clear written documentation and effective client-facing communication
- Comfortable with AI-assisted workflows to enhance delivery without compromising quality

Feel free to send me a message!