Multichannel Communication:
Effectively communicated through chat, phone,
Troubleshot accounts, processed orders, and managed replacements, promptly resolving issues.Team Management and HR Functions:
Managed and scheduled employees, optimizing workflow and ensuring operational efficiency. Problem Solving and Troubleshooting:
Analyzed processes, improving efficiency and addressing challenges effectively.Quality Analysis and Customer Engagement:
Conducted quality analysis for chat and phone support, ensuring top tier service.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.