Janus

CS Manager

80 ID PROOF
Verified
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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

High school diploma

Last Active

May 6th, 2024 (22 days ago)

Member Since

June 23rd, 2022

Profile Description

Multichannel Communication:
Effectively communicated through chat, phone, emails, and text, enhancing customer interaction. Customer Dispute Resolution:
Troubleshot accounts, processed orders, and managed replacements, promptly resolving issues.Team Management and HR Functions:
Managed and scheduled employees, optimizing workflow and ensuring operational efficiency. Problem Solving and Troubleshooting:
Analyzed processes, improving efficiency and addressing challenges effectively.Quality Analysis and Customer Engagement:
Conducted quality analysis for chat and phone support, ensuring top tier service.

Top Skills

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Human Resources

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Data Entry

Marketing » Copywriting

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » eBook Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Microblog Content Writing

Marketing » Content Creation » Ghost Writing

Real Estate » Appointment Setting

Office and Administration » Personal Assistant

Basic Information

Age
24
Gender
Female
Website
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Address
DAVAO CITY, DAVAO DEL SUR
Tests Taken
IQ
Score:  103
DISC
Dominance: 41%
Influence: 9%
Steadiness: 31%
Compliance: 19%
English
C2(Advanced/Mastery)
Uploaded ID
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