Jannie

Seeking part-time jobs (data entry, customer service, VA)

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Overview

Looking for part-time work (4 hours/day)

at $4.98/hour ($480.00/month)

Bachelors degree

Last Active

August 20th, 2025 (308 days ago)

Member Since

August 25th, 2010

Profile Description

I have been in the BPO industry for 19 years with clients from the United States, working as a customer service representative for 10+ years with a leadership role for 8 years and as a medical transcriptionist/editor for 9 years. I possess the ability to understand diverse accents and varying dictating styles with good listening and comprehension skills. I have strong organization, verbal and writing communication, and interpersonal skills. I am also skilled in entering and importing data; answering client, vendor and employee questions through emails and phone calls with proper etiquette; setting up accounts for various clients; and overseeing advocates under different accounts. I also possess the ability to multitask, work under pressure with time constraints, and work independently with minimal or no supervision. I am knowledgeable in Microsoft software applications and transcription equipment.

Top Skills

Experience: 10+ years

Aside form handling phone calls as a customer service representative, I also provide support through emails helping clients with their requests and setting up accounts with medical providers such as clinics, hospital, and urgent care in the United States.

Experience: 10+ years

I've been working as a customer service representative in the BPO industry (healthcare) for more more than 10 years with a leadership role for 8 years.

Experience: 5 - 10 years

I worked as medical transcriptionist/medical editor for 9 years with a typing speed more than 70 words per minute on average.

Other Skills

Experience: 10+ years

I've been working as a customer service representative in the BPO industry (healthcare) for more more than years with a leadership role for 8 years.

Experience: 10+ years

My role as a back office associate is not only limited to customer service. It involves directly reaching out to clients via phone calls and emails as well as setting up accounts with medical providers in the United States such clinics, hospitals, and urgent care. I also set up clinic appointments on behalf of our clients and provide any kind of assistance depending on their needs.

Basic Information

Age
42
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
None
Government ID
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