Aries

Property Management | Reservations Specialist |General Admin

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Overview

Looking for full-time work (8 hours/day)

at $2.35/hour ($454.56/month)

Bachelors degree

Last Active

July 2nd, 2026 (16 days ago)

Member Since

June 16th, 2022

Profile Description

PROFESSIONAL SUMMARY

Results-driven professional with proven experience in property management, customer service, and administrative operations. Demonstrated ability to resolve resident concerns, lead teams, and coordinate with management to enhance service efficiency. Experienced in front desk operations, compliance, and maintaining accurate property records in fast-paced environments.

SKILLS

Customer Service
Resident Relations
Property Management
Administrative Support
Team Supervision
Conflict Resolution
Communication Skills
Records Management
Operations Coordination
OTA Management (Airbnb, ---------- )
Time Management

WORK EXPERIENCE

Resident Relations Officer
Avida Towers Verge – Ayala Property Management Corporation
April 2025 – Present

Supervise front desk staff and administrative team
Handle resident concerns and service requests in a timely manner
Coordinate with Property Manager on daily operations and updates
Organize community activities and events
Maintain property records including unit and parking monitoring

Compliance Officer
1775 Adriatico Suites (El Piso Adriatico Inc.)
June 2021 – February 2022

Conduct operational audits to ensure compliance with policies
Review reservation, billing, and collection records
Identify discrepancies and assist in corrective actions
Support process improvements for operational efficiency

Front Desk Officer
1775 Adriatico Suites (El Piso Adriatico Inc.)
August 2018 – June 2021

Manage guest check-in and check-out processes
Handle reservations and customer inquiries
Process payments and maintain accurate cash handling
Manage OTA listings (Airbnb, ---------- ) to improve bookings
EDUCATION

Bachelor of Science in Tourism Management
ICCT Colleges Inc.
2014 – 2017

AWARDS

Employee of the Year, 1775 Adriatico Suites, 2021
Certificate of Appreciation for Leadership, Avida Towers Verge, 2025
Leadership Awardee, ICCT Colleges Inc.

Top Skills

Professional Services » Management Services » Property Management

Experience: Less than 6 months

Supervise Front Desk Officers and oversee Administrative Team to ensure efficiency and high standards. Address and resolve residents’ concerns promptly while maintaining positive relationships. Coordinate with the Property Manager on daily operations, updates, and improvements. Manage administrative functions, including resident communications, property record updates, monitoring unit and parking status, and pre-approving work permits and gate passes.