• Team Management
• Workload/Queue Management
• SLA monitoring
• QA Auditing and Improvement
• Coaching
• Customer Service Experience with Healthcare, Insurance, Financial Tech and Banking
• Excellent English Communication Skills
• Adept at using Microsoft Office Programs as well as Cloud-based Applications (Google)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.