Jan

Customer Service Specialist | E-Commerce Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.65/hour ($896.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (10 days ago)

Member Since

June 13th, 2022

Profile Description

With my extensive knowledge gained from past working experiences, I am eager to bring my skills to any table. I pride myself on my exceptional customer service skills, and leadership skills and have a proven track record of creating awesome customer experiences.

I am proficient in utilizing JIRA ticketing software, Salesforce CRM, Zendesk, Talkdesk, Google apps, and various social media platforms. Additionally, I have experience working with external outsourced business partners and am well-versed in compliance, payments, fraud, account access, and cryptocurrency.

Here is the timeline of my working experience:

- Order Taker (Order Processing Specialist - Retail Industry) Current

- Universal Agent (Scheduler, Payments, Data Entry, Back-End Team, and Customer Service) - 2 years and 1 month (Current)

- E-Commerce Supervisor (Subject Matter Expert of Sales Account) - 8 months

- Fintech Account - 6
months

- E-Commerce - Chat, Email, and Call Support (Retail Account) - 1 year

Top Skills

Customer Support

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Copywriting

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Office and Administration » Email Management

Marketing » Affiliate Marketing

Marketing » Content Creation » Creative Writing

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Quezon City / National Capital Region, Metro Manila

Tests Taken: IQ
Score: 122: DISC
Dominance: 16%
Influence: 36%
Steadiness: 42%
Compliance: 6%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”