Hi, I’m Florisel, an experienced eCommerce Customer Support Specialist with a strong background in Amazon account management,
I have worked with international customers through companies like Sykes, TDCX, and a US-based Amazon business, handling customer inquiries, order issues, refunds, disputes, and account concerns while maintaining high customer satisfaction and meeting SLA targets.
I specialize in helping eCommerce businesses run smoothly by providing reliable customer support and efficient daily operations.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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