I'm a Customer Service Specialist with 4+ years of experience in eCommerce and hospitality. I handle inquiries, returns, order issues, and after-sales support. I also manage guest bookings, messages, and feedback for a private resort. I'm organized, responsive, and focused on giving customers a smooth, satisfying experience.
What I Offer:
- eCommerce Customer Support (Shopify, Returns, Orders)
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- Booking & Guest Management (Airbnb, FB Messaging, Hospitable)
- Admin Tasks & Calendar Management
- Friendly, fast, and detail-oriented communication
Experience: 5 - 10 years
Experienced in chat and customer support for e-commerce and real estate, handling inquiries, orders, returns, and customer concerns with care and efficiency.
Experience: 5 - 10 years
Data Entry Specialist experienced in handling product listings, customer records, and transaction data for e-commerce and real estate businesses.
Experience: 5 - 10 years
Experienced in email management for e-commerce and real estate, handling customer inquiries, follow-ups, and inbox organization efficiently.
Experience: 1 - 2 years
Airbnb Virtual Assistant skilled in guest communication, email and chat management, booking coordination, and handling pre-check-in and post-stay support.
Experience: 2 - 5 years
Sales Support and Customer Service specialist skilled in converting inquiries into sales and supporting customers throughout the buying process.
Experience: 2 - 5 years
Efficient in calendar management, handling scheduling, reminders, and appointment coordination.
Experience: 2 - 5 years
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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