Crissel

Customer Operations & Revenue Support Specialist | Order Management | CRM | Reta

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Overview

Looking for full-time work (8 hours/day)

at $4.42/hour ($854.56/month)

Bachelor's degree

Last Active

July 9th, 2026 (5 days ago)

Member Since

June 3rd, 2022

Profile Description

Customer Service & Sales professional with 7+ years of experience supporting e-commerce, telecom, healthcare, and travel industries. I specialize in end-to-end order processing, fulfillment tracking, customer relationship management, and sales support.

I have hands-on experience managing the full order lifecycle — from placement and modifications to returns, delivery follow-ups, and discrepancy resolution. I coordinate with logistics teams, internal departments, and retail partners to ensure timely fulfillment and prevent customer impact.

In addition to operational support, I bring strong commercial awareness. In my recent role with Royal Caribbean Group, I converted leads into confirmed bookings, managed reservations, and increased revenue through upselling add-ons and packages.

What I bring to your team:
-Full ownership of customer accounts
-Strong attention to detail
-Proactive issue resolution before escalation
-CRM documentation and tracking
-Sales support and upselling experience
-Cross-functional coordination with logistics and operations

I am disciplined, process-driven, and comfortable working in structured, high-volume environments. My goal is always to protect customer relationships while supporting business growth.