With over 18 years of professional experience in the BPO industry, I am a seasoned leader with a proven track record across sales, insurance, telco, and retail sectors. My career is built on a foundation of delivering excellent results for multiple clients and projects, ranging from supporting newly launched programs to scaling growing companies. I have honed a comprehensive skill set in business management, data analytics, and project oversight, alongside a deep passion for high-level customer service and sales performance. Having managed leaders for years, I am committed to people development and possess the decision-making maturity to operate with minimal to no supervision. I am a highly self-sufficient professional who values feedback as a gift and manages time with extreme precision to ensure all metrics and business goals are not just met, but exceeded.
Experience: Less than 6 months
Experience: Less than 6 months
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