Exceptionally organized individual With 7+ years of customer service experience and with a strong work ethic and a positive attitude. Coming with excellent communication skills and
I'm a computer-oriented guy. In my previous job, I handled customer inquiries and complaints and account issues. I developed many of the skills required for this job, including answering PHONE,
Additionally, I am adept at:
* Consulting with customers to evaluate their needs, determine best services, and suggest additional services that may be of interest.
* Exceeding quotas for
* Ability to organize, prioritize and work under extreme work pressure, heavy workload, and deadlines.
* Computer skills include: MS Project, Excel, Word; Applix Word, Spreadsheet; PowerPoint, and various
I am a self-starter and excel at handling customer inquiries, policy changes, and resolving conflicts quickly. I am also deeply familiar with several proprietary computer software systems and adapt quickly to new programs and I always give my best for the growth and welfare of the company.
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