Overview
Looking for full-time work (8 hours/day)
at $9.97/hour ($1,920.00/month)
Bachelors degree
Last Active
June 25th, 2026 (today)
Member Since
May 30th, 2022
Profile Description
Experienced IT Helpdesk Technician with strong expertise in MSP environments, specializing in escalated issue resolution, advanced troubleshooting, and cloud platform administration. Skilled in managing diverse operating systems, networking protocols, and enterprise grade tools. Adept at delivering efficient technical support, ensuring business continuity, and maintaining high client satisfaction.
Job Experiences:
MSP IT System Engineer Level 2
-USA MSP
-Canada MSP
Service Desk Analyst L3
-Catholic Health Initiatives (Healthcare Account)
-Merck (Pharmaceutical)
-Lexmark (Printers)
-Omnicom (Advertising)
Technical Support Representative (with Sales)
- Hewlett Packard (HP Printers)
Local IT
- BPO company
Core Skills & Proficiencies
Operating Systems: Windows, MacOS, Linux, Windows Server
Networking: TCP/IP, DNS, DHCP, VPN
MSP Tools: ConnectWise Manage & Automate, ServiceNow, IT Glue, HUDU, Ninja RMM, Continuum
Cloud & Security: Microsoft 365, Azure, AWS, ThreatLocker, Huntress, OfficeProtect
Backup & Recovery: Datto, Axcient, Acronis
Hardware: Laptops, Desktops, Mobile Devices, Printers, Routers, Firewalls
Top Skills
Other Skills
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, Metro Manila
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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