Bryan

Shopify Support Advisor

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

College undergraduate

Last Active

June 6th, 2024 (11 days ago)

Member Since

May 21st, 2022

Profile Description

I am a seasoned Shopify Partner Specialist with an extensive understanding of the Shopify platform and its features. My expertise encompasses e-commerce best practices, payment gateways, shipping options, and more. I am adept at troubleshooting technical issues and providing step-by-step instructions to customers via chat, email, and phone support.
My strong communication skills enable me to explain technical concepts in a clear and concise manner to non-technical customers. I thrive under pressure and can efficiently manage multiple customer inquiries simultaneously, even under tight deadlines.
In my previous role as a Shopify Support Advisor, I gained proficiency in using Shopify support tools and resources, including the Shopify Help Center and Shopify Community forums. This experience, combined with my knowledge of HTML and CSS, allows me to offer comprehensive support to merchants and partners alike.
In my current role, I handle API-related queries and manage partner accounts, ensuring that every partner maximizes their Shopify experience. I am committed to delivering the highest level of service and look forward to supporting your Shopify journey.
Additionally, I have hands-on experience in web design for Shopify stores. One of my sample works can be viewed at Upgrade to see actual info, a testament to my ability to create engaging and user-friendly e-commerce platforms.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

E-Commerce » Shopify

Customer Support » Technical Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Marketing » Telemarketing

SEO

Web Programming » CSS » Material Components Web

Experience: Less than 6 months

Software » API Development » GraphQL

Experience: Less than 6 months

Software » API Development » REST API

Experience: Less than 6 months

Basic Information

Age
32
Gender
Male
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  111
DISC
Dominance: 38
Influence: 16
Steadiness: 25
Compliance: 22
English
C2(Advanced/Mastery)
Uploaded ID
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