I've been working in a BPO industry for more than 6 years and handle different international accounts.
I've handled retail account, processing customers orders payments. I've become Escalation team handling customers.
I also handled financial account, dealing with gift cards, prepaid cards and credit cards.
I also handled technical account more on telco and also for printers technical support.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.