I have over 20 years of experience in the BPO industry, specializing in customer service, technical support, sales, appointment setting, and travel services. I have handled both inbound and outbound accounts for customers in the United States and Australia and have consistently focused on providing excellent service while achieving sales goals.
I also have 4 years of remote sales experience, where I specialized in hard selling, appointment setting, and closing deals. I am results-driven, hardworking, and always committed to meeting or exceeding expectations. i adapt quickly to new systems and processes and eager to learn and confident that I can master the role quickly.
I am looking for a long-term opportunity where I can contribute immediately. I am available to work full-time, can start as soon as needed, and am fully committed to delivering quality work every day. If given the opportunity to work with you, I will bring dedication, professionalism, and a strong work ethic to your team.
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
I used to work with a US based online shopping company and a digital wallet and financial service app that gave me the experience with chat and email or back office support.
Experience: 6 months - 1 year
I used to work with GCash this is a mobile wallet and financial service app where we handle emails and chat to support our customers.
Experience: 5 - 10 years
I used to work with accenture for technical support.
Experience: 5 - 10 years
I worked with telco and travel agencies for a total of 16 years under customer service.
Experience: 5 - 10 years
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