CUSTOMER SERVICE SPECIALIST

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

July 4th, 2026 (7 days ago)

Member Since

April 26th, 2022

Profile Description

• Oriented in Microsoft Office.
• Able to set-up a computer system software.
• Capable of Software Installation.
• Capable of creating and editing images, audios, videos, files and presentation using different Microsoft Windows applications.
• Familiar with different Computer Operating Systems like Linux Fedora and Windows XP/7/8 and 10.
• Knowledgeable in AUTOCAD, ADOBE Photoshop, ADOBE Premier, ADOBE After effects and CorelDRAW.
• Able to communicate to customer with patience and customer satisfaction.
• Attracts potential customers by answering product and service questions, suggesting information about other products and services.
• Opens customer accounts by recording and verifying account information.
• Cancel or upgrade account information.
• Place or cancel orders from direct customers, distributors and agents.
• Maintains customer records by updating account information.
• Resolves product issues (customer complaints) by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• May compile/provide reports on overall customer satisfaction.
• Creating dynamic reports in excel with PivotTables.