WORK EXPERIENCES:
ACOMOV INC.
Work from Home
VA-Sales Representative
2022-2024
Assist Sales and Business Development: Proactively identify
and pursue new business opportunities within the tourism industry, focusing on
B2B clients such as travel agencies, tour operators, and corporate clients.
Utilize various sales channels, including
events, to generate leads and convert them into sales.
Client Relationship Management: Build and maintain strong
relationships with existing and prospective B2B clients. Understand their
unique business needs and tailor our tour operator services to meet their
requirements. Serve as the primary point of contact for clients, addressing any
inquiries or concerns they may have in a timely and professional manner.
Product Knowledge: Develop a deep understanding of our tour
operator services, including our range of tour packages, destinations, and
customization options. Stay updated on industry trends, competitor offerings,
and market developments to effectively position our services and differentiate
ourselves in the market.
Sales Support: Collaborate with the sales and marketing team
to develop sales collateral, presentations, and proposals tailored to the needs
of B2B clients. Provide support to clients throughout the sales process,
including conducting product demonstrations, negotiating contracts, and closing
deals.
· Achievement of Sales Targets: Set and achieve ambitious
sales targets aligned with the company's business objectives. Monitor sales
performance metrics, track progress toward targets, and provide regular updates
to management on sales activities and outcomes.
EPERFORMAX
ROXAS Pueblo
De Panay, Roxas City, Capiz
Customer Service Associate
2021
Provide world-class customer service
for Paypal
Handled claims and disputes
department
TELEPERFORMANCE
SM AURA
17F, SM Aura Premier, Taguig City
Hospitality Hotel Reservation
Provides assistance with Hotel
Reservation and customer care for Hilton Hotels
Subject Matter Expert that assist
new hired in live calls and provide real time feedback
Member of Events facilitator for
accounts activities on site
Member of decoration team for the
accounts activities on site
IQOR ILOILO
Megaworld, Mandurriao, Iloilo City
Subject Matter Expert
Provide world class customer
service and sales for Bell Canada
Generate reports for daily
performances to the Managers and Supervisors of the account
Conduct training to all the agents
regarding company updates in policies and performances
Call listening to agents voice
calls and provide real time feedback and conduct one on one coaching
SB CARDS CORPORATION
6776 Ayala Ave, Makati City
Caravan Associate
Pioneer of BDG Sales - Direct Channel
Team
Team Leader of Internal Sales
Associates
Primarily responsible in
monitoring and increasing the assigned team productions
Create, develop and implement
program papers, strategies and schemes for the channel
Create and analyze channel MIS
Prepares and conducts training for
newly hired Internal Sales Associate
Coordination with Branch channel
manager and sales personnel for caravan events
Primary responsible in monitoring
of channel and department expenses vs budget
Committee head of budget, events,
risk and audit in Process Enhancement Team of BDG – Sales
Coordination with manpower
agencies and contact persons of corporate accounts and merchants
Conducts ocular/site visit to
ensure proper deployment of collaterals and use of spiels in selling
Accountable of BDG – Sales petty
cash
IBM GLOBAL PROCESS
SERVIC UP Ayala Technohub, Quezon City
Customer Service – Inbound and Outbound
2014
Pioneer for Keybank Account in IBM
Handles account verification
TRANSCOM WORLDWIDE PHILIPPINES INC.
Delgado Street, Iloilo City
Customer Service – Inbound and Outbound
Handles outbound sales for BestBuy
Australian account
Handles inbound for billing and
technical support of Comcast Atlanta account
TELETECH CUSTOMER
CARE MANAGEMENT
Mandurriao, Iloilo City
Customer
Service II– Inbound
CSR II that handles billing,
technical support and customer service for US Telco account
CSR inbound for sales for T-Mobile
account
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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