I am a Licensed Professional Teacher with over 12 years of teaching experience and excellent English communication skills, both written and spoken. In addition to my teaching career, I have more than 5 years of combined experience in customer service, technical support, virtual assistance, and call center operations, where I developed strong skills in client communication, problem-solving, multitasking, and administrative support.
I am also the owner and lead creative of a professional photography business, giving me extensive hands-on experience in event photography, client management, marketing, and content creation. I am highly skilled in photo editing using Adobe Photoshop and video editing using Adobe Premiere Pro, producing high-quality images and promotional videos for weddings, birthdays, corporate events, and social media. I also have experience in graphic design, creating advertisements, posters, marketing materials, and digital content for businesses.
My technical background includes certifications in Electronics Servicing, Computer Servicing and Maintenance, Visual Graphics Design, and proficiency in Adobe Creative Suite. I am detail-oriented, dependable, quick to learn new systems, and comfortable working independently or as part of a team. Whether the role involves customer support, virtual assistance, content creation, photo or video editing, graphic design, or administrative tasks, I am committed to delivering professional, accurate, and high-quality work while providing excellent service to every client.
Over 10 years of experience using Adobe Photoshop for professional photography editing through Infinitrix Photography. Created and edited thousands of event photos, designed hundreds of photobooth templates, invitations, tarpaulins, T-shirt graphics, logos, social media advertisements, and various marketing materials for clients. Skilled in photo retouching, graphic design, and branding.
Experience: 5 - 10 years
Over 5 years of experience in the BPO industry providing customer service, technical support, and virtual assistance. Skilled in handling customer inquiries, resolving issues efficiently, managing email and chat support, maintaining professionalism under pressure, and delivering excellent customer satisfaction through clear and effective communication.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
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