Service Desk Executive

Overview

Looking for part-time work (4 hours/day)

at $8.26/hour ($800.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (20 days ago)

Member Since

April 13th, 2022

Profile Description

• Provides technical support on Microsoft Software and Office 365.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management.
• Checking phishing/spam email for cyber security threats.
• Creating Distribution, Shared, Group email address on Office Admin Center.
• Creating and maintaining clients’ accounts (including new joiner and leaver) and their application issues.
• Migrating domain email accounts.
• Maintaining server from the stuck files and reporting from L2 support.
• Managing ticketing system and directly assigning them to the proper team.
• Providing effective communication for all types of i ---------- and request ensuring that the users are kept always informed of progress.
• Client-based Support