Anna

STR Expert | Airbnb Virtual Assistant | Guest Support | CSR

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

June 23rd, 2026 (yesterday)

Member Since

April 8th, 2022

Profile Description

I bring over 4 years of customer service experience, including 3+ years in guest support, where I’ve assisted hosts from the US, Canada, Bali, Malaysia, and Australia, managing 1000+ listings.

I’m well-versed with platforms such as Hospitable, Guesty, Breezeway, Hostaway, Hostify, IGMS, Fantastic Stay, and Ownerrez, and have experience working as a Support Ambassador at Airbnb, so I’m familiar with their processes.

Here’s a quick overview of my experience:

OTAs:
- Airbnb
- VRBO
- Furnished Finder
- ----------
- Expedia
- Qantas Hotels (Australia)

PMS:
- Guesty
-Cloudbeds
- IGMS
- Hospitable
- Hostify
- Breezeway
- Fantastic Stay
- Ownerrez
- Hostaway

CRMs:
- Salesforce
- Zoho One
- Notion
- Enso Connect

Communications/Phone Platforms:
-Slack
-WhatsApp
-OpenPhone
-RingCentral

Cleaning Management Platforms:
-Turno