Customer Representative

Overview

Looking for full-time work (12 hours/day)

at $2.48/hour ($720.00/month)

Bachelors degree

Last Active

July 1st, 2026 (14 days ago)

Member Since

April 7th, 2022

Profile Description

A dedicated and results-driven Customer Service and Virtual Assistant professional with several years of experience providing exceptional customer support, administrative assistance, and client relationship management. Skilled in handling customer inquiries, resolving issues efficiently, managing schedules, coordinating tasks, and delivering outstanding service in fast-paced remote environments.
I previously worked as an Insurance Verifier for a law firm, where I verified insurance eligibility and benefits, communicated with insurance providers, maintained accurate records, and ensured timely processing of cases. I also worked as a Post-Marketing Representative for a continuous glucose monitoring device, conducting follow-up calls, assisting customers with product-related concerns, and ensuring a positive customer experience.
Proficient in a wide range of tools commonly used in virtual assistance and customer support, including CRM systems, Zendesk, Microsoft Outlook, Google Calendar, Voyager, Amadeus, Canva and Zillow. I am also experienced in using Microsoft Office and Google Workspace applications, managing email and calendar scheduling, maintaining customer databases, handling data entry, coordinating travel-related tasks, and quickly adapting to new software and business processes.
Known for being detail-oriented, organized, dependable, and able to work independently while maintaining excellent communication and professionalism. I am committed to providing high-quality support and contributing to the success of both clients and the organization.