- Comfortable communicating with customers in a metrics driven environment
- Able to navigate to multiple technologies while staying engaged with customers
- Demonstrate resiliency nd extreme adaptability in a fast paced environment
- Possess strong customer focus with the ability to have detailed conversations with customers
- Take ownership of each customer interaction while treating customers with respect and responding with empathy
- Document customer account activities thoroughly and concisely
- Demonstrates personal excellence including punctuality, intergrity and accountability
- Aproach problems logically and with good judgement to ensure the appropriate customer outcome - Make appropriate decisions on behalf of customers qickly and effectively
- Effectively prioritize work to ensure efficiency
- Abide by all applicable regulatory and department practices and procedures
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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